Premium Coffee Solutions LLC provides a professional approach to the maintenance and repair of equipment sold via our partners.
We are guided by the following service standards and principles:
- Individual approach: creating a personal contact with a partner.
- Speed and efficiency: reducing the amount of effort on the client's part and creating well-established processes.
- Integrity conscientiousness: being a reliable partner and inspiring confidence.
- Caring for partners: the ability to understand the situation in order to form stronger relationships.
- Meeting expectations: the ability to manage and meet customer expectations.
We work only with authorized service centers of many brands.
The authorized service center employs highly qualified specialists who have been trained by manufacturers of household appliances. The service center is equipped with good technical equipment and uses only modern technologies and original spare parts when performing repair work.
The products sold by our company are designed and manufactured in accordance with the highest quality standards and most convenient in use.
If you have any difficulties while using the product, we recommend that you first refer to the user manual.
If your product requires service support, Premium Coffee Solutions LLC and a network of service partners will take all necessary steps to resolve your issue.
Partner network of authorized service centers in the Russian Federation:
DS-Service LLC - https://dsservise.ru/
If you did not find an authorized service center in the list of cities, please seek the help of a specialist and leave a request in the feedback form on the website of the authorized service center - https://dsservise.ru/
Phone number for contacting DS-Service LLC for service maintenance:
8 800 707 87 57
Working hours:
10:00 -18:00 Moscow time.